Privacy Policy

Effective Date: September 2024

Introduction:

 

F5A d/b/a TechCon SoCal (“TechCon SoCal” or “Company“) respects your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable laws. By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree to this Privacy Policy, please refrain from using or accessing any of the Services. This Privacy Policy describes how TechCon SoCal (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site, or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refers to you as the user of the Services, whether you are a customer, website or mobile appilcation visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy:

It is our policy to post any changes we make to our privacy policy on this page with a notice of when the privacy policy was last updated. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

 Information We Collect:

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, mailing address, IP address, device identifiers.
• Commercial Information: Purchase history and payment details.
• Internet or Other Electronic Network Activity: Browsing history, interaction with our website, marketing engagement.
• Geolocation Data: Information related to your physical location when using our website or services.
• Professional or Employment-related Information: Details provided during registration or through communications.

 How We Use Your Information:

We use the personal information collected for purposes that include:

• Providing services and processing transactions as requested.
• Enhancing the functionality and content of our website.
• Communicating updates, service offerings, and promotional materials.
• Ensuring legal and regulatory compliance.
• Personalizing Your Experience: Tailoring content and recommendations based on your interactions and preferences.
• Analyzing and Improving Services: Conducting research and analytics to understand user behavior, preferences, and trends in order to improve our services.
• Managing Security Risks: Detecting, preventing, and responding to potential security threats, fraud, and unauthorized access to our systems.
• Customer Support: Responding to your inquiries, requests, and providing technical assistance when needed.

 Data Retention:

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Additionally:

• Legal Obligations: We may retain your information to comply with legal obligations, including records retention for tax, legal reporting, or auditing purposes.
• Dispute Resolution: We may keep your information to resolve disputes, enforce our agreements, or respond to legal claims.
• Business Operations: We retain data as necessary to support our ongoing business operations, such as processing payments, handling customer inquiries, and maintaining service continuity.
• Security and Fraud Prevention: We may store personal data to detect, investigate, or prevent fraudulent activities and security breaches.
• Data Backups: Your information may be stored in backup systems for recovery and continuity purposes, which may involve retention for extended periods even after deletion requests.
• User-Requested Deletion: When you request deletion of your data, we will follow applicable legal procedures to erase your data, except where retention is legally required or permitted.
• Archived Information: Personal data may be retained in archival systems for historical, statistical, or research purposes, as allowed by law.

 Third-Party Sharing and Disclosure:

We may share your personal information with:

• Service Providers: Third-party vendors who assist with website operations, payment processing, data analysis, marketing, and other related services. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than to provide services on our behalf.
• Legal Obligations: Authorities when required to comply with legal processes, such as court orders, subpoenas, or regulatory requests. We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or uses of your personal information.
• Protection of Rights: We may disclose your information if we believe in good faith that such action is necessary to protect and defend our rights, privacy, safety, or property, or that of our affiliates, you, or others.
• Third-Party Marketing: We may share aggregated or de-identified information with third parties for marketing, research, or other purposes that do not identify you personally. We do not sell your personal information to third parties for their marketing purposes.
• Consent: We may share your information with third parties if we obtain your explicit consent to do so.
• Affiliates: We may share your personal information with our affiliates for business purposes consistent with this Privacy Policy.

 

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to improve your experience on our website and to analyze website traffic. This includes:

• Types of Cookies: We may use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your device until deleted or until they reach their expiration date). Cookies may be categorized as follows:
  • Necessary: Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
  • Functional: Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
  • Analytics: Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
  • Performance: Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
  • Advertisements: Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

• • Tracking Technologies: In addition to cookies, we may use other tracking technologies, such as web beacons, pixels, and similar technologies to monitor user behavior and gather information about the use of our Services.

• Analytics: We may use third-party analytics services (e.g., Google Analytics) to help us analyze how users interact with our website. These services may use cookies and similar technologies to collect information about your visits to the website and other websites. These cookies will only be stored in your browser with your prior consent.
• Managing Cookies: You can manage cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use all features of our website.
• Do Not Track: Our website does not respond to “Do Not Track” signals. However, you can set your browser to refuse cookies or to alert you when cookies are being sent.
• Updates to Cookie Policy: We may update our use of cookies and tracking technologies as necessary. Any changes will be reflected in this Privacy Policy, and we encourage you to review this section periodically.

 

Children’s Privacy:

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that such information has been collected, it will be promptly deleted.

Additional measures include:

• Parental Consent: If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will takesteps which are deemed reasonable in the sole discretion of the Company to obtain such consent or to delete the information.
• User Responsibility: We encourage parents and guardians to monitor their children’s online activities and to ensure that their children do not provide personal information without parental guidance.
• Contact Information: If you believe that we may have collected personal information from a child under the age of 16, please contact us immediately at support@techconsocal.com, and we will take appropriate action.
• Third-Party Services: Our website may contain links to third-party websites or services that may collect information from children. We do not have control over these websites and are not responsible for their practices.
• Education: We strive to educate our users about the importance of online safety and encourage them to discuss privacy and safety measures with their children.

Accessing and Correcting Your Information

You can review and change your personal information by sending us an email at support@techconsocal.com,  to request access to, correct, or delete any personal information that you have provided to us. We may not be able to delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

Your State Privacy Rights

State consumer privacy laws may provide their residents with rights regarding our use of their personal information. If you have questions about your state privacy rights, please reach out to support@techconsocal.com.

 

European Union Users’ GDPR Rights

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at support@techconsocal.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 

 

Contact Us:

For any questions, concerns, or to exercise your rights under this Privacy Policy, please reach out to us:

• Email: support@techconsocal.com
• Mail: 9528 Miramar Road #1079, San Diego, CA 92126